Payments & Risk Manager

The Open Platform builds infrastructure and consumer applications on the TON Blockchain to drive crypto adoption through Telegram. It provides SDKs, APIs, wallets, and other Web3 tools for builders, while supporting companies in the Telegram and TON ecosystem through TOP Labs.

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About The Open Platform

The Open Platform develops TON Blockchain infrastructure and consumer applications for Telegram’s global user base. Its products include TON API, TAC for deploying EVM smart contracts on TON, STON.fi swap infrastructure, PlayDeck gaming tools, Getgems, and Wallet in Telegram. The organization serves Web3 developers, crypto users, and companies building products for the Telegram and TON ecosystem, and operates TOP Labs as a venture-building platform.

View jobs by The Open Platform

Skills

About the Role

You will own fraud and chargeback risk, set risk strategy and controls, and keep chargeback ratios within card-scheme thresholds. You will manage payment providers, negotiate and launch partnerships, design routing and cascading strategies, and establish risk processes across Support, Moderation, and Engineering.

Requirements

  • 5+ years in payments with ownership of fraud or risk outcomes
  • International card payments
  • 3DS and liability shift
  • Chargeback lifecycle
  • Visa and Mastercard monitoring programs
  • Payment routing and cascading
  • Payment-provider negotiation and launches
  • SQL
  • Cross-functional decision-making with financial impact
  • Crypto payments

Responsibilities

  • Own fraud and chargeback risk end to end
  • Set risk strategy, loss targets, and controls for buyers and creators
  • Keep chargeback ratios within card-scheme thresholds
  • Decide on reserves and payout holds
  • Manage the payment-provider portfolio
  • Negotiate commercial terms and lead provider launches
  • Design payment-routing and cascading strategies
  • Build risk processes, roles, and escalation paths
  • Act as the risk and payments counterpart for providers, acquirers, and card schemes

Benefits

  • Remote setup with access to hubs in Dubai, Yerevan, London, and Belgrade
  • Medical-expense compensation
  • Necessary equipment
  • Access to advanced AI models via mira.tg
  • 20 working days of paid vacation annually
  • 11 days off per year
  • 14 days of paid sick leave