Patient Service Product Lead (Out-of-Hospital Management)
Beijing-based AI company that develops large language models and AI-native products, including hosted model APIs and the Baixiaoying assistant.
Funding history
About Baichuan AI (Baichuan Intelligent Technology)
Baichuan Intelligent Technology builds general-purpose and medical large-language models, provides developer-facing API services, and operates AI-native applications.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the planning and rollout of patient service products built on medical large-model capabilities. You'll design doctor-side patient management tools and patient-side service experiences, coordinate AI and human services, run pilots and scale them, define metrics, and make sure privacy and compliance requirements are built into products and processes while leading the product team.
Requirements
- Senior product experience in internet healthcare, digital health or medical informatics, having served as product lead or core business lead
- Independently led patient management, post-visit service, chronic disease management or doctor-patient collaboration products
- Deep understanding of doctor, care team and patient needs and the in-hospital to out-of-hospital service chain
- Experience delivering projects for hospitals, departments or physician teams, including pilots and replication
- Ability to design doctor-side and patient-side products in coordination
- Data analysis and business judgment skills
- Clear view of large-model applications in healthcare services
- Team management, complex project and cross-organization collaboration skills
- Nice to have: experience building hospital-level or regional patient service or disease management platforms
- Nice to have: experience with doctor studios, nursing follow-up teams or multi-role service products
- Nice to have: experience with AI follow-up, patient risk stratification or personalized management plans
Responsibilities
- Plan products and design business for post-visit follow-up, chronic disease management and rehabilitation scenarios
- Build doctor-side patient management tools covering patient records, stratification, plans, follow-up tasks, alerts and doctor-patient communication
- Design patient-side service experiences including onboarding, health data collection, medication and revisit reminders, education and symptom feedback
- Drive collaboration between AI and human services with algorithm, engineering and medical teams
- Lead pilots and scaled rollout with medical partnership and operations teams
- Establish metrics for service effectiveness and explore sustainable delivery and business models
- Lead the product team and implement patient authorization, privacy protection and compliance requirements