Principal Senior Product Manager User Center

OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.

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C/O APPLEBY GLOBAL SERVICES (SEYCHELLES) LIMITED, Suite 202, 2nd Floor, Eden Plaza, Eden Island, PO Box 1352, Mahe, Victoria, Seychelles, Seychelles

Funding history

About OKX

OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the roadmap for account identity, lifecycle management, login, authentication, permissions, and account architecture. You will translate growth, institutional, compliance, and risk needs into platform capabilities, improve user experience, and drive AI adoption in the User Center product line.

Requirements

  • At least 5 years of product management experience
  • At least 2 years owning account systems, permission systems, compliance systems, or complex B2B or hybrid platform products
  • Systems architecture knowledge
  • Ability to translate business requirements into product solutions
  • Ability to work with engineering teams
  • Business judgment and data analysis skills
  • Cross-team and cross-region collaboration skills
  • Experience working with AI
  • Chinese and English fluency

Responsibilities

  • Own the account identity, preference, and lifecycle-management roadmap
  • Lead product design for login, third-party login, QR login, account connections, and OAuth authorization
  • Own account hierarchy and permission-system design
  • Translate business growth targets into an account infrastructure roadmap
  • Drive institutional capabilities including RBAC and custody in key regions
  • Standardize customized institutional client requirements into product capabilities
  • Analyze account complaints and support tickets to remove friction
  • Drive AI transformation and AI agent adoption in the User Center product line

Benefits

  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants