Product Manager Internal Tools

Skills

About the Role

You will work with internal teams to understand workflows and pain points, then translate their needs into product requirements and user stories. You will improve dashboards, workflow and case-management tools, and operational controls. You will support fraud and compliance tooling, partner with Engineering through launch, and use data and feedback to prioritize improvements.

Requirements

• Have 3–5 years of experience in Product Management, Business Analysis, Product Operations, or a similar role
• Demonstrate problem-solving skills and simplify operational processes
• Communicate effectively across business and technical teams
• Translate user and business needs into clear product requirements
• Work comfortably with workflows, rules, and operational processes
• Use data and user feedback to support product decisions
• Demonstrate interest in fintech, payments, fraud, compliance, or financial services
• Have experience with internal tools, payments, KYC or KYB, fraud, transaction monitoring, or screening

Responsibilities

• Work with internal teams to understand workflows, pain points, and product needs
• Translate business and operational requirements into product requirements and user stories
• Build and improve internal dashboards, workflows, case-management tools, and operational controls
• Support fraud and compliance capabilities including fraud detection, transaction monitoring, screening, and investigation tools
• Support internal tooling across products and markets
• Work with Engineering from problem definition through launch and ongoing improvement
• Identify opportunities to reduce manual work and improve operational efficiency
• Use data and user feedback to prioritize and improve internal tools