Overseas Operations Manager P2P
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
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About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will develop regional P2P growth strategies, monitor regulatory and competitive changes, and manage merchant onboarding and incentives. You will improve transaction workflows, payment processing, dispute handling, KPI performance, data analysis, and cross-functional product and engineering collaboration.
Requirements
- 5+ years of platform operations experience.
- 2–3 years of hands-on overseas P2P operations experience.
- Experience at major exchanges.
- Understanding of P2P liquidity dynamics and spread formation.
- Knowledge of regional payment systems.
- Analytical and data-driven decision-making skills.
- Cross-functional collaboration skills.
- Fluent English.
Responsibilities
- Develop and implement regional P2P expansion strategies.
- Monitor regulatory developments and adjust market strategy.
- Design merchant onboarding, segmentation, and incentive structures.
- Maintain relationships with key merchants to improve liquidity and spread competitiveness.
- Improve completion rates, trading efficiency, and dispute resolution.
- Collaborate with Product and Engineering on transaction workflows and features.
- Improve order flow, payment processing, and dispute handling.
- Monitor P2P KPIs and analyze growth bottlenecks and risk patterns.
- Track competitor strategies and propose strategic responses.
Benefits
- L&D programs.
- Team-building programs and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
