Officer, Branch Relationship Manager, Growth, Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire and grow affluent clients through local sourcing, referrals, prospecting, and community engagement. You will build client assets under management, deepen wallet share, activate digital banking services, meet revenue targets, resolve queries, and maintain onboarding and regulatory compliance.
Requirements
- Minimum 2 years of experience in a reputed bank
- Proficiency in banking products
- Graduate education is mandatory
- MBA is preferred
- AMFI, IRDAI, or FEDAI certification is an advantage
- BCSBI certification is an advantage
- Relationship management and influencing skills
- Service orientation
- Written and verbal communication skills
- Knowledge of the local market and competition
- Understanding of HNI sales and wealth-management products
- Understanding of RBI banking and para-banking guidelines
- Understanding of KYC requirements and anti-money laundering policies
- Knowledge of financial markets and products
Responsibilities
- Acquire and upgrade new-to-bank affluent clients
- Build an acquisition pipeline through sourcing, referrals, prospecting, and community engagement
- Grow assets under management and deepen customer wallet share
- Achieve monthly and annual volume and revenue objectives
- Activate digital banking channels and grow savings books
- Implement product strategies through relationship management
- Deliver customer service and uphold service standards
- Ensure sales-process, onboarding, risk-review, and regulatory compliance
- Resolve customer queries and complaints within agreed turnaround times
- Coordinate with service teams and product specialists to meet branch objectives
Benefits
- Competitive salary and benefits package