MES Engineer / System Administration
Bitdeer is a NASDAQ-listed company specializing in Bitcoin mining, AI cloud services, and data center operations. They provide comprehensive mining solutions, AI development services, and operate seven global data centers with a significant portion of their energy being carbon-free.
About Bitdeer Technologies Group
Bitdeer is a high-performance computing platform that specializes in Bitcoin mining and AI cloud services. The company constructs and operates numerous cutting-edge data centers globally, including one of North America's largest, with a focus on using clean energy. Their product offerings include SEALMINER, which are high-performance and efficient chips; Cloud Mining services that allow users to participate in mining remotely; and Minerbase, a mobile intelligent cooling system. In addition to their crypto-focused services, Bitdeer is expanding into the AI sector by providing high-performance computing for AI/ML acceleration using NVIDIA DGX H100s, offering turnkey AI datacenter solutions, and developing an end-to-end AI application sharing ecosystem. They cater to both individual and institutional clients with a range of services like after-sales support, a hash rate market, and data center support.
Skills
About the Role
You will support and maintain critical manufacturing and MES (Manufacturing Execution System) environments at the US factory site. You will ensure the stability, availability, and performance of production systems, including C/S architecture applications, SQL Server databases, storage systems, and factory IT infrastructure. You'll bring strong troubleshooting skills and hands-on system administration experience, and you'll be ready to support 24/7 manufacturing operations onsite.
Requirements
- Bachelor's Degree or above in Computer Science, Information Technology, or related fields
- 5+ years of experience in system administration, infrastructure support, or manufacturing IT environments
- Strong experience with Microsoft SQL Server administration, including backup/recovery, performance tuning, indexing, and troubleshooting
- Familiar with C/S architecture applications and enterprise manufacturing systems (MES experience preferred)
- Familiar with Windows Server administration and basic Linux system management, and Hyper-V virtualization environments
- Experience with storage systems, SAN/NAS infrastructure, and disaster recovery solutions
- Familiar with TCP/IP, network fundamentals, and common enterprise infrastructure services
- Strong troubleshooting and problem-solving skills in production environments
- Experience supporting factory onsite operations or manufacturing environments is highly preferred
- Ability to support after-hours or emergency production incidents when required
- Good communication skills and ability to coordinate with cross-functional teams and external vendors
- Mandarin speaking is a big plus
- Microsoft SQL Server related certifications preferred
- VMware / Windows Server certifications preferred
- Storage or infrastructure-related certifications preferred
- Windows Server Hybrid Administrator Associate preferred
- Experience supporting MES systems in manufacturing environments preferred
Responsibilities
- Maintain and support MES and other manufacturing-related systems to ensure stable factory operations
- Administer and maintain Windows/Linux servers, Hyper-V virtualization environments, SQL Server databases, and related infrastructure systems
- Monitor system performance, troubleshoot incidents, and perform root cause analysis for production issues
- Manage SQL Server backup/recovery, database performance optimization, and routine maintenance tasks
- Support storage systems, file servers, SAN/NAS environments, and disaster recovery solutions
- Coordinate and handle emergency response activities to ensure 24/7 business continuity for factory operations
- Maintain system security, patch management, and infrastructure reliability
- Work closely with MES vendors, software engineers, and factory operation teams to resolve technical issues
- Develop and improve operational procedures, documentation, and system monitoring processes