Systems Engineer

Skills

About the Role

You will build maintain and troubleshoot our rapidly expanding infrastructure, joining a talented team of engineers deploying mission-critical applications while ensuring the highest levels of availability, performance, and security. You'll manage and monitor systems, configure software applications, and work closely with Quality Assurance and Development teams on bugs and continuous optimisation. You'll also maintain backups of mission-critical systems, provide second-level support to the Customer Service team, take part in an on-call roster for out-of-office hours support, and liaise with service providers and external partners on hardware-related issues.

Requirements

• Background in IT or computer science - a degree or equivalent hands-on experience
• General experience with operating systems mainly Linux (command line knowledge)
• Familiarity with common networking technologies (DNS, NAT, IPSEC etc.)
• Ability to write Bash or Python scripts for automation
• Willingness to learn and adapt to new tools and technologies
• Able to work independently and as part of a team
• Solid troubleshooting skills
• Interest in infrastructure, systems, or DevOps-style work
• Exposure to virtual machines or containers (e.g., Docker) is a plus
• Awareness of monitoring tools like Grafana, Zabbix, or similar is a plus
• Experience with simple database (SQL) tasks (backups, queries) is a plus

Responsibilities

• Manage and monitor systems, both software and hardware
• Configure and manage software applications
• Ensure the highest levels of system availability
• Monitor and test application performance for potential bottlenecks
• Work with the Quality Assurance and Development teams on bugs and continuous optimisation of systems
• Maintain constant backups of mission-critical systems
• Provide second-level support to the Customer Service team and be part of a periodic on-call roster for out of office hours support
• Liaise with service providers and external partners for problems related to hardware
• Perform 24x7 proactive monitoring and support of the live and pre-production environments

Benefits

• Hybrid working
• Health insurance
• Life insurance
• Discount on other insurance policies
• Corporate discount app
• Employee wellness allowance
• Weekly lunches, fresh fruit and snacks
• Team building activities and events
• Casual dress code