Merchant Onboarding Manager
Adyen is a financial technology company providing a unified platform for payments, data, and financial products.
Projects
About Adyen
Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Own the merchant onboarding lifecycle from commercial handover through operational readiness. Advise merchants and commercial teams, design compliant onboarding solutions for complex deals, streamline processes, analyze data, coordinate with internal stakeholders, support accurate merchant setup, and improve global scalability.
Requirements
- 5+ years of experience in commercial, compliance, project management, or related fields
- Ability to build relationships across teams and regions
- Experience owning complex processes end-to-end
- Commercial acumen
- Ability to balance compliance requirements with commercial priorities
- Fluency in English
- Salesforce experience preferred
Responsibilities
- Advise merchants and commercial teams on the product offering
- Partner with Sales Management and Compliance on complex onboarding solutions
- Streamline operational touchpoints
- Use data analysis and insights to support decision-making
- Align merchant needs with internal processes
- Interact with merchants to ensure accurate setup
- Educate internal teams on regulatory and procedural updates
- Contribute to scalable process improvements
Benefits
- Equity in the form of restricted stock units
Hiring Process
Adyen aims to respond to applications within 5 business days. The interview process typically takes about 4 weeks, though timing may vary by role.