Manager Solutions Architects
GitLab is an AI-powered DevSecOps platform that unifies the entire software development lifecycle into a single application. It helps development, security, and operations teams to collaborate and deliver software more efficiently, with security integrated at every step. The platform is trusted by millions of users and a majority of the Fortune 100.
About GitLab Inc.
GitLab is a comprehensive, AI-powered DevSecOps platform that streamlines the entire software delivery process by unifying the development lifecycle into a single application. It integrates source code management, CI/CD, security, and monitoring to help teams build, secure, and operate software more efficiently. Key features include automated security scans built into the development pipeline and AI-driven tools like GitLab Duo for code suggestions and chat, which enhance developer productivity. GitLab serves a diverse client base, from startups and open-source projects to large enterprises, including over half of the Fortune 100. The platform aims to reduce complexity, accelerate delivery cycles, and strengthen security and compliance for its users.
Skills
About the Role
You will lead and develop a distributed team of Solutions Architects supporting enterprise customers in the West territory. You will coach team members, hire and retain talent, and set clear expectations for technical evaluations, demos, proofs of concept, and customer adoption. You will engage in key customer opportunities, collaborate on territory strategy and account planning, share field insights with cross-functional partners, and track team performance, risks, and priorities.
Requirements
- Experience mentoring and developing technical team members, including providing and receiving constructive feedback.
- Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
- Ability to collaborate with managers and cross-functional partners on sales and go-to-market strategies.
- Technical presentation and communication skills for technical and business stakeholders.
- Knowledge of the end-to-end software development lifecycle and modern software development or operations practices.
- Understanding of continuous integration and continuous deployment concepts.
- Familiarity with cloud computing concepts, related technologies, and customer adoption patterns.
- Ability and willingness to travel in line with business needs and company policy.
- Openness to learning and using GitLab and related tools.
Responsibilities
- Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
- Coach, mentor, and develop team members through feedback, career support, and technical and consultative skills development.
- Hire, onboard, and retain a high-performing team.
- Engage in key customer opportunities from discovery through technical validation and platform adoption.
- Drive the quality and consistency of technical evaluations, demos, and proofs of concept.
- Collaborate with regional sales managers on territory strategy, account planning, and forecast support.
- Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging.
- Define and track key performance indicators and communicate progress, risks, and priorities.
Benefits
- Health, financial, and well-being benefits.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity compensation and Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental Leave.
