Manager, Applied AI Engineering (Digital Natives)
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a team of Applied AI Engineers who work hands-on with technology and software customers in the Americas. You will set the strategy and operating model, coach engineers, act as a senior technical partner to customers, and work with Sales, Product, Engineering and Research. The role is hybrid in San Francisco, 3 days per week in the office.
Requirements
- 8+ years in deeply technical customer-facing roles
- 2+ years leading technical teams
- Experience building or deploying generative AI, ML, developer platforms or cloud solutions in production
- Technical depth across APIs, AI/ML systems, application architecture and cloud infrastructure
- Hands-on software engineering with Python or JavaScript
- Comfortable working with CTOs and executive stakeholders
- Strong communication skills
Responsibilities
- Own the strategy and operating model for the Digital Natives Applied AI Engineering team
- Lead, hire, mentor and develop Applied AI Engineers
- Guide the team in building and scaling AI applications into production with customers
- Partner with Sales to prioritize technical engagement
- Serve as senior technical partner and escalation point for priority customers
- Synthesize customer insights for Product, Engineering and Research
- Translate recurring needs into reference architectures, playbooks and tooling
- Coach engineers on technical quality, prioritization and executive communication
- Help customers apply OpenAI's newest capabilities
- Champion safe and reliable application of OpenAI technology
Benefits
- Equity
- Medical, dental, and vision insurance with HSA employer contributions
- Pre-tax Health FSA, Dependent Care FSA and commuter accounts
- 401(k) with employer match
- Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents
- Paid medical and caregiver leave up to 8 weeks
- Flexible PTO for exempt employees
- 13+ paid company holidays and coordinated office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends
- Performance-related bonus
