Lifecycle Marketing Lead
2 days agoLeadSalary: 100K - 200KUnion Square, New York City; United States (Remote)RemoteFull TimeMarketingJobs by Mirage
MirageVisit Mirage website
Mirage is an AI video company building creative tools for video, motion, and sound.
New York City, United States
Funding history
About Mirage
Mirage develops AI-native video-creation products, including the Captions app and Tesseract runtime, alongside foundation models for expressive video generation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the end-to-end customer lifecycle, including onboarding, activation, conversion, retention, and winback. You will define the lifecycle roadmap, build and optimize campaigns across email, push, in-app, and SMS, run experiments, and use insights to improve subscription metrics and customer experiences.
Requirements
- At least 7 years of lifecycle, CRM, or retention marketing experience at a software company or high-growth subscription business
- Experience building lifecycle programs from early foundations
- Expert proficiency in Iterable, including complex journeys and experiments
- Experience across the full customer lifecycle and subscription metrics
- Mobile engagement experience across iOS and Android
- Experience with cross-channel strategy
- Experience designing structured tests and measuring incrementality
Responsibilities
- Own the full customer lifecycle from onboarding and activation through conversion, retention, and winback
- Define and execute a lifecycle marketing roadmap aligned with product priorities
- Build, launch, and optimize campaigns across email, push, in-app, and SMS
- Design and run experiments to improve trial conversion, churn, reactivation, and LTV
- Partner with product, engineering, data science, and creative functions to deliver personalized customer experiences
- Use data and insights to improve lifecycle performance and strategy
- Use AI tools to accelerate execution, improve copy, and support analysis and experimentation
Benefits
- Equity
- Comprehensive medical, dental, and vision plans
- 401K with employer match
- Commuter benefits
- Catered lunch multiple days per week
- Dinner stipend for late work
- Grubhub subscription
- Health and wellness perks
- Multiple team offsites per year and monthly team events
- Generous PTO policy
