Legal Engineering Manager Product Specialist

Skills

About the Role

You will lead and develop Legal Engineer Product Specialists, drive customer adoption and expansion, manage engagement strategy and team operations, and build scalable playbooks. You will support key accounts, partner across functions, translate customer feedback into product improvements, and shape customer-facing materials.

Requirements

• JD or equivalent legal qualification
• 5+ years practicing law at a top-tier law firm, in-house at a F500 company, or at a leading technology company
• Client-facing experience
• 4+ years of direct people-management experience
• Experience hiring, managing performance, and developing direct reports
• Experience building relationships with senior legal stakeholders
• Understanding of legal workflows
• Customer-facing experience in client advisory, customer success, legal technology, or innovation
• Ability to operate in an ambiguous environment
• Interest in AI and legal-industry transformation
• Experience working with Product and Engineering

Responsibilities

• Recruit, mentor, and manage Legal Engineer Product Specialists
• Drive customer adoption, utilization, renewals, and expansion
• Coordinate account strategies with Customer Success Managers and Account Executives
• Guide implementation, onboarding, enablement, workshops, training, and agent-building sessions
• Engage directly with strategic and complex customer accounts
• Manage capacity, account allocation, coverage, and performance metrics
• Build scalable playbooks, onboarding frameworks, training programs, and best practices
• Partner with Customer Success, Sales, Product, Engineering, and Applied Legal Research
• Synthesize customer feedback to inform product strategy and roadmap
• Develop customer-facing content and use-case materials

Benefits

• Equity