Regional Director Solutions Engineering Enterprise

Factory is an AI software-development platform that lets enterprises plan, build, review, test, and ship software with governed autonomous agents (“Droids”).

Series CRecently funded0 current maintainers0 active leads
San Francisco, United States
About Factory

Factory provides a model-independent, enterprise software-development system spanning the SDLC, with deployment options including managed, private, on-premises, and air-gapped environments.

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Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build and lead the Enterprise Solutions Engineering function for enterprise accounts. You will recruit, coach, and develop Solutions Engineers; define operating practices across discovery, pilots, security reviews, production rollout, adoption, and expansion; and track technical-win and pilot outcomes. You will partner with sales on technical discovery, demos, and proofs of concept, directly support accounts while the function scales, and act as an escalation point for complex evaluations and deployments. You will also bring customer insights to product and engineering.

Requirements

  • 4+ years leading Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software
  • Experience spanning pre-sales and post-sales and building or scaling a team
  • Strong track record hiring senior technical customer-facing talent
  • Technical fluency in software development workflows, developer tooling, CI/CD, and AI coding tools
  • Ability to partner with sales while protecting technical integrity and customer trust
  • Experience in high-pressure customer-facing environments
  • Ability to track technical win rates and pilot outcomes
  • Executive communication with developers, architects, and CTOs

Responsibilities

  • Build and scale the Enterprise Solutions Engineering team
  • Define and improve the operating playbook across discovery, pilots, security reviews, production rollout, adoption, and expansion
  • Track technical win rates, time-to-technical-win, pilot-to-production conversion, adoption, and expansion
  • Partner with sales and account executives on technical discovery, demos, and proofs of concept
  • Carry accounts directly and escalate complex evaluations, deployments, and enterprise deals
  • Onboard, coach, and develop Solutions Engineers
  • Feed customer and prospect insights to product and engineering