Legal Engineer Manager, Product Specialist
Harvey is an AI platform for legal and professional-services organizations.
About Harvey
Harvey provides agents and collaborative tools for legal work, including legal research, document analysis, secure workspaces, contract intelligence, and organization-level analytics.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead and grow the Product Specialist team in Paris, coaching your people and managing performance. You will own the post-implementation customer relationship from a legal engineering perspective, act as the senior escalation point for complex engagements, partner with Account Management and Sales on expansion and renewals, and bring customer feedback to Product. You will also define team processes and playbooks.
Requirements
- Qualified lawyer with 7+ PQE in a law firm or in-house legal environment
- Prior experience managing or mentoring a team
- Deep familiarity with legal technology and AI tools
- Strong commercial instincts and ability to engage senior stakeholders
- Excellent communication and presentation skills, with experience running training and workshops
- Comfort operating in a fast-paced, high-growth environment
Responsibilities
- Lead and develop a team of Legal Engineers - Product Specialists, providing coaching, performance management, and career development support
- Own the post-implementation customer relationship from a legal engineering perspective
- Act as senior escalation point for complex or strategic customer engagements
- Partner with Account Management and Sales to identify expansion opportunities and support renewals
- Collaborate with Product to surface customer feedback and advocate for platform improvements
- Define and iterate on team processes, playbooks, and frameworks
