Learning & Instruction Lead, Academy
5 hours agoLeadSalary: 171K - 252KSan Francisco, New York City, and Washington, DCOtherJobs by OpenAI
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
41 current maintainers27 active leads7 new active leads120 lead step-downs17 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the design, delivery and improvement of Academy's learning programs. You will lead live and virtual workshops, build curriculum, assessments and credentials, coach community trainers, use AI in your design workflow, and manage external learning partners.
Requirements
- Track record of designing and delivering adult learning, customer education, technical enablement or workforce training
- Experience taking a learning program from design through launch and operation
- Exceptional live instruction skills
- Confident use of ChatGPT and Codex
- Learning design skills
- Portfolio of polished training resources
- Experience coaching instructors or partners
- Ability to work across content owners, product experts and external partners
Responsibilities
- Define competencies and learning paths for Academy audiences and trainer roles
- Lead in-person and virtual workshops, labs and Jams
- Create curriculum, presentations and interactive learning experiences
- Use AI in the design and production workflow to build and refine training materials
- Partner with Customer Education and Technical Success to adapt shared resources
- Test demos and activities in learner environments
- Own training and credential requirements for community trainers and advisors
- Coach instructors and mentors through train-the-trainer sessions
- Scope learning experiences with program and partnerships colleagues
- Manage external learning partners and internal contributors
- Use learner feedback to improve programs
Benefits
- Equity
- Medical, dental, and vision insurance with employer HSA contributions
- Health FSA, Dependent Care FSA, and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents
- Paid medical and caregiver leave up to 8 weeks
- Flexible PTO for exempt employees
- 13+ paid company holidays and company office closures
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends
