Lead Senior Solution Engineer
Parloa is an enterprise AI company providing an AI Agent Management Platform (AMP) for customer service and contact centers.
Funding history
About Parloa
Parloa builds AI agents and its AMP platform to help enterprises design, test, manage, and scale customer-service conversations.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead the technical aspects of enterprise sales, including discovery, solution design, Proof of Value, Proof of Concept, and handover. You will design scalable solutions, translate technical capabilities into business value, co-own accounts, share customer insights with Product and Engineering, and coordinate customer journeys across functions.
Requirements
- 5+ years of Solution Engineering or similar customer-facing technical experience in SaaS or enterprise technology
- Knowledge of API, cloud environment, integration, and enterprise architecture
- Experience supporting complex enterprise sales cycles
- Ability to translate technical concepts into business value
- Communication and presentation skills for technical and executive audiences
- Interest in AI-driven products and customer experience
- Native or bilingual German
- Strong English skills
Responsibilities
- Lead technical sales activities from discovery through validation
- Design scalable enterprise solutions aligned with customer needs and business goals
- Guide technical and non-technical stakeholders on business value
- Partner with Enterprise Account Executives on strategic accounts
- Feed customer insights into Product and Engineering
- Work with Sales, Professional Services, Product, and Solution Engineering teams
Hiring Process
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser