IT Operations Engineer
Applied Intuition is a physical-AI company that provides software platforms for developing, validating, deploying, and operating intelligent vehicles and machines.
About Applied Intuition
Founded in 2017, Applied Intuition builds physical-AI tooling and infrastructure, a Vehicle OS, and a Self-Driving System for automotive, defense, trucking, construction, mining, agriculture, and robotics applications.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will be the IT domain expert providing first line technical support so everyone can use technology productively. You will design scalable IT infrastructure, respond to help desk requests by phone, email, remote access and onsite, and handle user onboarding and offboarding. This role requires US citizenship and eligibility for a Secret clearance.
Requirements
- 4+ years in IT operations including system administration, server support, project implementation and desktop support
- Experience with Google Workspace or Active Directory
- Experience supporting Linux, Windows and Mac
- Knowledge of networking protocols and equipment (VPN, DNS, firewalls, routers, switches, access points)
- Experience deploying and administering SaaS applications
- Ability to handle high pressure and multiple priorities
- Experience creating IT processes and procedures
- Bachelor's degree
- CompTIA Security+ certification
- Must be a U.S. citizen
- Must hold or be eligible for a U.S. Secret security clearance
Responsibilities
- Design and build scalable IT infrastructure
- Respond to help desk requests via phone, email, remote access and onsite, escalating complex issues
- Provide technical support for computer systems, networks, software and hardware
- Handle user onboarding and offboarding
Benefits
- Equity
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- 401k with employer match
- Learning and wellness stipends
- Paid time off