Infrastructure Engineer SRE
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, build, and advance core infrastructure. You will develop tools for engineering workflows and deployments, maintain reliable multi-cloud Kubernetes clusters and pipelines, implement observability and security controls, automate operations, and build infrastructure for machine learning workloads.
Requirements
- Have 5+ years of DevOps, Site Reliability Engineering, Production Engineering, or equivalent experience
- Use Golang or Python
- Apply container security best practices
- Work with Kubernetes and its ecosystem
- Use Helm or Kustomize
- Use Terraform or CloudFormation
- Work with AWS IAM, S3, EC2, and EKS
- Work with PostgreSQL
- Use Flux or Argo
- Use CI/CD tools such as GitHub Actions
Responsibilities
- Build developer tools and deployment infrastructure
- Ensure reliability of multi-cloud Kubernetes clusters and pipelines
- Implement metrics, logging, analytics, and alerting
- Build infrastructure-as-code deployment tooling across cloud providers
- Automate operations and engineering workflows
- Build machine learning infrastructure for large-scale training, testing, and deployment
Benefits
- Medical, dental, and vision plans
- Paid parental leave
- Monthly health and wellness allowance
- Work-from-home office stipend
