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General Manager, Thailand

Tools for Humanity logo
Tools for Humanity

Tools for Humanity is a technology company building products for humans in the age of AI. It contributes to World and develops proof-of-human hardware and software, including the Orb, alongside World App services for World ID and digital-asset management.

San Francisco, USA
About Tools for Humanity

Tools for Humanity is a technology company founded in 2019 and headquartered in San Francisco and Munich. It builds and operates services including World ID App and World App, which provide interfaces for creating and using World ID, accessing Mini Apps, and managing digital assets through a self-custodial wallet. It also develops the Orb and Orb Mini proof-of-human hardware and software, using encrypted iris-imaging processes and open-source components, and leads design and planning for World Spaces.

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Skills

About the Role

You will drive user adoption and oversee a network of local Operators across the region. You will coordinate and support Operators, design and execute local growth strategy, conduct market research and data analysis, and continuously improve operational processes and logistics. You will collaborate with Product and Economics and travel extensively to support regional growth.

Requirements

  • 15+ years of relevant experience in operations, business development, or sales
  • Proven success in high-performance operations or growth roles in Thailand
  • Extensive experience living and working in Thailand and ability to travel 50-75% of the time
  • Fluent in English and Thai
  • Strong cross-cultural communication and interpersonal skills
  • Experience managing and nurturing relationships with local partners or operators
  • Analytical skills and experience using data to drive strategy
  • Scrappy, adaptable mindset and willingness to work in a fast-moving environment

Responsibilities

  • Coordinate and support a network of local Operators
  • Build and maintain relationships with Operators across the region
  • Motivate, advise, and support Operators to ensure optimal performance and meet growth goals
  • Design and execute local growth strategy informed by market insights and internal data
  • Conduct market research and perform data analysis to inform decisions
  • Improve Operator operations by strengthening processes and logistics
  • Collaborate cross-functionally with Product and Economics to align incentives and engagement