Financial Operations Associate

Bitpanda helps users invest in stocks, cryptocurrencies, metals, and ETFs through a regulated European platform with fractional investing from €1.

Maintainer signals as of 9/25/2026

Stella-Klein-Löw Weg 17, 1020 Vienna, Austria
About Bitpanda

Bitpanda helps European users invest in cryptocurrencies, stocks, ETFs, precious metals, and commodities through a regulated fintech platform. Users can trade fractional shares, access early-stage crypto projects, earn staking rewards, and spend investments via debit card. The platform combines diverse asset classes with European regulatory compliance and multi-asset support.

View jobs by Bitpanda

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will support relationships with financial institutions by managing KYB requests and banking documentation. You will draft compliance questionnaires, assist with bank account opening and access administration, track external deadlines, and help improve related processes.

Requirements

  • 1+ years of experience in an operations role
  • Understanding of KYB documentation requirements
  • Bachelor's degree
  • Strong project management skills
  • Proficiency in Microsoft Office or Google Suite
  • Effective verbal and written communication skills

Responsibilities

  • Manage external KYB requests and essential banking documentation with internal departments
  • Draft compliance questionnaires
  • Support bank account opening and bank account access administration
  • Track and meet deadlines for external KYB requests
  • Support process improvements

Benefits

  • Hybrid working model
  • 25 additional days per year to work from a city or country of your choice
  • Stock option plan participation
  • Confidential coaching, counselling, and mental health resources through OpenUP
  • 3 additional paid days off after 6 months of employment
  • Unlimited access to Udemy online courses
  • Partner discounts, rewards, and perks
  • Up to 8 additional weeks of gender-neutral new parent leave
  • Free onsite dining in Vienna, Bucharest, Barcelona, and Berlin
  • Recognition and rewards for tenure
  • Bitpanda-branded merchandise
  • Company events