Field Application Engineer South East Asia

Tenstorrent is an AI-computing company that sells AI hardware and licenses AI and RISC-V intellectual property.

Toronto, Canada
About Tenstorrent

Tenstorrent builds computers for AI, including AI processors, scalable server systems, and open-source software and compiler tooling. It also licenses AI and RISC-V IP for customers building customized silicon.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will serve as the technical bridge between customers and internal stakeholders across Southeast Asia. You will guide AI and machine learning evaluations and deployments, troubleshoot hardware and software issues, develop solutions, support proof-of-concept delivery, and travel to customer sites for installations, maintenance, demonstrations, and troubleshooting.

Requirements

  • Have experience in a customer-facing technical role focused on AI and machine learning software and hardware
  • Have strong Python programming skills
  • Be familiar with PyTorch and TensorFlow
  • Have experience with scalable AI solutions and cloud application deployment
  • Be able to install, move, and repair servers, accelerator cards, and PCIe devices
  • Hold a bachelor's degree or higher in computer science, engineering, or a related field
  • Be a Singapore Citizen or Singapore Permanent Resident

Responsibilities

  • Guide technical evaluations and deployments
  • Troubleshoot hardware and software issues
  • Develop solutions for customer AI and machine learning workloads
  • Support installations, maintenance, demonstrations, and proof-of-concept delivery
  • Travel to customer sites throughout Southeast Asia
  • Coordinate internal teams, service providers, and customer stakeholders