Executive Assistant Team Lead
Plaid is a financial data network and fintech infrastructure company that helps people securely connect financial accounts to digital financial services.
Funding history
Projects
About Plaid Inc.
Plaid provides developer infrastructure and financial tools for account connectivity, financial data access, bank payments, identity verification, AML monitoring, credit and underwriting, and fraud prevention. Its network supports thousands of fintech companies and more than 12,000 financial institutions across the United States, Canada, the United Kingdom, and Europe.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead, coach, and develop Executive Assistants while directly supporting a C-Suite executive. You will establish program standards, create scalable playbooks for leadership meetings and events, oversee hiring and onboarding, and implement technology, AI, and automation improvements.
Requirements
- 8+ years of experience supporting C-Suite executives as an Executive Assistant
- 3-5 years of experience leading, coaching, or managing Executive Assistants or administrative teams
- Experience developing people and providing direct feedback
- Experience planning leadership onsites, Board meetings, All Hands, and company events
- Ability to build scalable operational systems
- Judgment and discretion with confidential information
- Ability to influence senior leaders and cross-functional partners
- Experience using technology, AI, and automation
- Written and verbal communication skills
Responsibilities
- Lead, coach, and develop a team of Executive Assistants
- Provide direct support for a C-Suite executive and backup coverage
- Set operating standards for the Executive Assistant program
- Build scalable playbooks and templates for leadership meetings, onsite planning, and company events
- Foster shared practices and coverage across Executive Assistants
- Partner with executives to calibrate support and coverage
- Own hiring and onboarding for the Executive Assistant team
- Implement efficiencies through technology, AI, and automation
- Serve as an escalation point for complex and sensitive situations
- Partner on executive and leadership support programs
Benefits
- Equity
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)