Distribution Admin Manager
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.
Funding history
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will provide administrative support for distribution and user-growth operations. You will manage distributor administration, supplies, dashboards, reports, payroll files, contracts, interim-firm coordination, technical issue follow-up, and training arrangements. You will also identify data inconsistencies and support field teams with required materials and access.
Requirements
- 3+ years of administrative operations experience in payroll, performance, or training
- Fluency in French and a local language
- Completed university degree
- Administration or HR/payroll experience
- Note-taking skills
- Spreadsheet skills
- Google Maps experience
- Organizational skills
- Communication skills
Responsibilities
- Support user growth and distribution teams
- Ensure distributors are recruited and managed according to internal policies
- Request, dispatch, and track distribution supplies
- Serve as an administrative contact for interim firms and distributors
- Develop performance-monitoring dashboards
- Produce weekly and monthly reports
- Identify operational-data inconsistencies
- Activate and deactivate distributors
- Verify distributor attendance
- Share distributor performance with supervisors
- Calculate bonuses and prepare payment files
- Manage interim-firm partner relationships, invoices, and payment recharges
- Maintain distributor contracts and timely payments
- Troubleshoot distributor technical issues
- Support recruitment and training arrangements
- Coordinate alignment sessions and priority follow-up
- Manage distributor access to relevant platforms
- Dispatch and track stationery and merchandising materials
- Track client issues and collect data from new sign-ups
- Train field teams on distribution administration
Benefits
- Health insurance premiums fully paid for employees and dependents
- 26 weeks of parental leave for mothers
- 4 weeks of parental leave for fathers
- Subsidized childcare after parental leave
- Subsidized gym memberships and fitness classes
- Airtime reimbursement
- Free food