Deployment Strategist
Skills
About the Role
You will partner closely with strategic customers to understand their AI transformation goals, workflows, and pain points. You will own flagship engagements from identifying use cases and structuring commercial terms through delivery and production deployment. You will collaborate with engineers to build AI-agent solutions, guide agent design and orchestration, deliver demos and presentations, and share field insights that inform product and research priorities.
Requirements
- 3+ years of experience working with customers in a technical capacity
- Experience with product development, delivery, and change management
- Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles
- Basic proficiency in Python
- Familiarity with API integration
- Excellent communication and problem-solving skills
- Proven record of owning complex, ambiguous projects and delivering results
- Ability to adapt across customer environments, industries, and technical use cases
- Familiarity with LLM tooling and AI agent frameworks
- Ability to map enterprise use cases and workflows to AI systems
Responsibilities
- Meet with strategic customers to understand AI transformation goals, pain points, and workflows
- Own flagship deals from use-case identification through commercial structuring and close
- Embed with strategic customers and own delivery outcomes
- Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to deliver them
- Guide customers on agent design, orchestration, and production readiness
- Scope applications in new industries and expand AI solutions across sectors
- Present results and future-work proposals to technical and executive audiences
- Feed field insights to Research teams to help shape the roadmap
- Build and deliver demos of ElevenAgents and broader AI technology
- Collaborate with customer engineering and executive teams to bring agents into production and achieve business outcomes
Benefits
- Annual discretionary professional-development stipend
- Annual discretionary social-travel stipend
- Annual company offsite
- Monthly co-working stipend for employees outside main hubs
