Delivery and Systems Coordinator
Fidelity Investments is a privately held, Boston-headquartered financial services company providing investing, trading, retirement, wealth management, brokerage, workplace benefits, custody and clearing, and digital-asset services.
Maintainer signals as of 9/25/2026
About Fidelity Investments
Fidelity serves individual investors, employers, wealth-management firms, institutions, innovators, and charitable donors through diversified financial-services businesses. Current offerings include brokerage and trading, mutual funds and exchange-traded products, retirement and workplace savings, financial planning and advice, wealth management, institutional custody and clearing, and crypto/digital-asset products.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support disciplined software delivery by tracking work, balancing capacity, coordinating priorities, and removing blockers. You will translate features into user stories, facilitate cross-team alignment, manage dependencies and defects, create business and technical artifacts, and improve delivery practices.
Requirements
- Experience leading delivery work within a software development team.
- Experience with Confluence, FlowMetrics, Jira, and Miro.
- Knowledge of DevOps, CI/CD, branching, merging, and deployment strategies.
- Ability to assess technical and operational dependencies.
- Knowledge of burn-down tracking, retrospective facilitation, business feedback, and defect management.
- Ability to create, interpret, and report delivery metrics.
- Delivery-process and documentation proficiency in a software development environment.
- Knowledge of cloud concepts, APIs, and Angular web applications.
- Financial services experience preferred.
Responsibilities
- Support development teams in following project management methodologies and delivery practices.
- Coach teams on delivery best practices and effective ways of working.
- Track work, optimize team capacity, and balance workloads.
- Plan and execute high-priority work aligned with the quarterly roadmap.
- Translate product features into user stories with business value and acceptance criteria.
- Identify, escalate, and remove team blockers.
- Facilitate cross-team meetings and manage dependencies and technical impediments.
- Create user stories, process maps, workflows, and system diagrams.
- Analyze defects and prioritize their resolution based on severity, business impact, and technical complexity.
- Improve delivery practices, processes, and team performance.
Benefits
- Fully paid parent leave.
- On-site health and wellness centers.