Deal Operations EMEA

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will support EMEA account teams through deal intake, pricing, approvals, contracting, and booking. You will evaluate commercial terms and financial tradeoffs, coordinate stakeholders, maintain deal documentation, and improve scalable processes, tools, and seller guidance.

Requirements

  • 8+ years of experience in Deal Desk, commercial finance, pricing, sales operations, or a related function
  • Experience structuring complex enterprise deals and supporting quoting, approvals, and contracting
  • Financial modeling and analytical skills
  • Knowledge of enterprise software commercial terms and subscription or consumption-based business models
  • Communication and stakeholder management skills
  • Experience with CRM, CPQ, contract management platforms, and spreadsheets
  • Experience improving approval workflows, documentation, and operational processes
  • Experience using AI and automation to improve deal workflows

Responsibilities

  • Manage deal intake and guide sellers through pricing, review, and approval processes
  • Review quotes, discounts, payment schedules, contract duration, and customer commitments
  • Build financial analyses and deal models for revenue, margin, discounts, and profitability
  • Recommend deal structures that meet customer and commercial objectives
  • Coordinate approvals across Finance, Legal, Pricing, and Revenue Operations
  • Identify and resolve risks in non-standard commercial terms
  • Maintain deal records and approval documentation in CRM, CPQ, and contract management systems
  • Develop approval policies, escalation paths, pricing guidance, and templates
  • Train sellers on deal requirements and approval processes
  • Track Deal Desk metrics and recommend process improvements