Revenue Operations Analyst
Built is a real estate and construction finance technology company.
Projects
About Built Technologies, Inc.
Built Technologies provides an AI-powered software platform for real estate and construction finance. Its products support construction loan administration, origination, underwriting, draw and budget management, inspections, risk mitigation, portfolio reporting, construction financials, invoice management, lien waivers, compliance tracking, and digital payments. The company serves banks, private credit lenders, owners, developers, general contractors, builders, borrowers, inspectors, and suppliers, with integrations to systems such as Sage, Yardi, and Procore.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will run recurring pipeline reviews, reconcile revenue data across CRM, deal documentation, billing, and financial reports, and resolve discrepancies with relevant stakeholders. You will improve forecast inputs, reporting logic, lifecycle handoffs, and recurring processes. You will use Salesforce, Gong, automation, and AI tools to investigate anomalies, reduce manual work, surface exceptions, and support territory, quota, and revenue planning.
Requirements
- 2–4+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Finance Operations, or a related analytical and operational role.
- Experience working across the customer lifecycle from pipeline through closed-won, billing, expansion, and renewal.
- Experience using Salesforce and Gong.
- Knowledge of AI tools and automation for workflow improvement, analysis, summarization, and problem-solving.
- Process improvement and root-cause analysis skills.
- Cross-functional operational coordination.
- Analytical judgment, data validation, anomaly investigation, and attention to detail.
- Ability to communicate findings to technical and non-technical stakeholders.
Responsibilities
- Run weekly pipeline reviews in Salesforce and resolve stale opportunities, missing next steps, and forecast-affecting changes.
- Coordinate customer-lifecycle handoffs across Marketing, Sales, Deal Desk, Finance, and Customer Success.
- Review closed-won deals for approvals, terms, products, pricing, and revenue assumptions.
- Reconcile opportunities, deal documentation, billing inputs, and financial reports to resolve revenue discrepancies.
- Review dashboards and recurring reports for sound definitions, accurate inputs, and reliable results.
- Maintain forecast inputs, compare projections with actual results, and improve forecast assumptions.
- Document recurring processes, clarify handoff ownership, and address operational delays and errors.
- Provide historical analysis and scenario support for territory, quota, and revenue planning.
- Use automation and approved AI tools to reduce manual work and improve recurring validation.
Benefits
- Equity in the form of stock options.
- Medical, dental, and vision insurance.
- Unlimited PTO or uncapped vacation for US employees.
- 401k matching with expedited vesting for US employees.