Head of Solutions Operations
Paris-based AI company building frontier models, AI applications, developer tools, and compute infrastructure for enterprise and public-sector deployments.
About Mistral AI
Mistral AI develops open-weight and commercial language models and provides a full-stack AI platform spanning agents, application development, custom-model training, APIs, and AI cloud infrastructure.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the end-to-end operating system for Solutions, including processes, tooling, staffing, capacity planning, and customer-success measurement. You will scale delivery playbooks, build AI-native operational tools, lead program and regional operators, and partner with business and technical leaders.
Requirements
- Extensive leadership experience building and leading teams or functions in fast-scaling environments
- Experience scaling processes, systems, and teams
- Experience driving complex cross-functional initiatives
- Data-driven and AI-fluent operational skills
- Global operating experience
- Stakeholder management
- English fluency
Responsibilities
- Own the end-to-end Solutions operating system
- Scale delivery playbooks, staffing frameworks, and value methodologies
- Build a global operating model
- Lead capacity planning, forecasting, and skills-to-project matching
- Establish delivery-outcome and customer-satisfaction measurement
- Build AI-native tools, agents, and automations
- Hire, mentor, and develop program leads and regional operators
- Partner with leadership across sales, product, engineering, RevOps, and talent acquisition
Benefits
- Healthcare coverage
- Parental leave
- Retirement plans
- Relocation support
- Wellness programs
- Meal allowances
- Transportation allowances