Customer Consultant
UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.
About UniCredit
UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will offer banking products and services to individual customers, participate in sales campaigns, and use effective sales techniques. You will process cash and non-cash transactions in line with internal rules, resolve customer issues, and help improve service quality.
Requirements
- Sales skills
- Customer orientation
- Communication skills
- Presentation skills
- English language knowledge
- Computer literacy
- Economic education
- Banking experience or sales experience
Responsibilities
- Offer the full range of banking products and services to individual customers
- Participate actively in product and service sales campaigns
- Process cash and non-cash transactions in accordance with internal banking rules
- Improve customer service quality and resolve customer issues
Benefits
- Christmas bonus
- Food vouchers worth EUR 102.26
- Preferential loan terms
- 25 days of leave
- Paid birthday leave and a gift
- Paid volunteering leave
- Supplementary health insurance
- Life insurance
- MultiSport card
- Employee referral program