Content Operations Manager

Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.

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About Adyen

Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

This strategic role sits within Adyen’s in-house creative Studio and focuses on process management, tooling, AI-assisted production, performance measurement, localization, governance, and scalable content systems.

Requirements

  • 7+ years of experience in Creative Operations or Content Operations
  • Multiple years of experience creating content
  • Familiarity with modern creative tools and digital asset management tools
  • Interest or experience in operationalizing AI tools
  • Experience developing frameworks for local and global needs
  • Process design skills
  • Data-driven performance measurement
  • Ability to influence, persuade, and sell solutions internally
  • Adaptability, resilience, and ability to solve challenges in ambiguous and complex environments

Responsibilities

  • Design an operating model for AI-driven content supply chains
  • Document, roll out, and educate colleagues on workflows and frameworks
  • Measure process and system effectiveness
  • Facilitate content flow between markets
  • Set up scalable content systems across formats, channels, and audiences
  • Design repeatable content formats and libraries
  • Build and maintain AI-assisted production pipelines
  • Establish briefing infrastructure, intake standards, and governance models
  • Develop localization frameworks and systems
  • Implement reporting frameworks and dashboards

Hiring Process

Adyen aims to respond to applications within 5 business days. The interview process typically takes about 4 weeks, though timing may vary by role. Candidates may request additional flexibility.

Content Operations Manager at Adyen | JobStash