Director, Brand Operations
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Build and own the operating system for Ramp’s Brand creative production, including processes, milestones, cross-functional coordination, workflow optimization, AI-assisted automation, and delivery improvement.
Requirements
- Exceptional organization across 20+ live workstreams
- Cross-functional root-cause analysis
- Experience building systems and automation
- Metrics-driven delivery management
- Hands-on lean leadership
- Experience with AI-assisted operational workflows
- Experience scaling an in-house creative or content studio is a plus
Responsibilities
- Own and build Brand’s creative production operating system
- Build processes, milestones, and ways of working
- Diagnose and fix cross-functional bottlenecks
- Protect creatives from organizational complexity
- Use AI to streamline intake, triage, status, reporting, and handoffs
- Partner with creative leads
- Scope incoming work and involve Brand in projects early
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental, and vision insurance coverage for employees, with partial dependent coverage
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA up to $10,000 per year
- Parental leave up to 16 weeks or 8 weeks at 100% pay
- Pet insurance
- In-office lunch, snacks and drinks
- Relocation expense coverage to NYC or SF