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Commercial Counsel, APAC

Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.

Palo Alto, United States
About Cresta

Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.

View jobs by Cresta

Skills

Candidate Availability

About the Role

You will lead commercial legal support across APAC, negotiating and drafting complex agreements such as MSAs, NDAs, SOWs, order forms and reseller agreements. You will advise Sales and revenue leaders, counsel on data privacy and regulatory matters, partner with Product, Security, Finance and Operations, build scalable contracting processes and playbooks, support wider legal initiatives, and mentor colleagues.

Requirements

  • Law degree and admission to practice in a relevant jurisdiction
  • 5+ years of legal experience negotiating commercial technology agreements
  • Experience supporting commercial transactions across APAC
  • In-house experience at SaaS, AI or high-growth tech company strongly preferred
  • Strong command of data privacy, security and regulatory frameworks in APAC and familiarity with GDPR
  • Strong communication, negotiation and stakeholder management skills
  • Strong professional proficiency in English
  • Ability to manage multiple priorities across markets and time zones

Responsibilities

  • Lead and negotiate, draft and advise on complex commercial agreements across APAC
  • Act as senior legal partner to APAC Sales and Revenue leadership
  • Advise on data privacy, security, cross-border data transfers and regulatory matters
  • Navigate regional contracting requirements while maintaining a consistent global approach
  • Partner cross-functionally with Product, Security, Finance and Operations
  • Design and improve scalable contracting processes, templates and negotiation playbooks
  • Drive compliance programs, policy development and legal operations improvements
  • Support vendor agreements, employment matters, product counseling and corporate governance
  • Mentor members of the legal team

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • 20 days of vacation
  • Equity