CFD Forex Account Manager (Mandarin Speaking)
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
As an Account Manager at TMGM, you will promote and sell trading products and services, generate client pipelines, build relationships with new clients, deliver responsive customer service, resolve inquiries, meet sales targets, and expand your knowledge of financial markets, the FX industry, and TMGM platforms.
Requirements
- At least one year of experience in the Forex industry
- Experience in customer service, sales, outbound or inbound support, consulting, or similar environments is advantageous
- Willingness to learn practical financial knowledge and professional skills
- Comfort making high volumes of outbound calls
- Confident communication and audience adaptation skills
- Strong ownership, proactive problem-solving, diligence, and results orientation
- Proficiency in English
- Additional Asian language proficiency, especially Mandarin, Thai, Vietnamese, Malay, Indonesian, or Filipino, is preferred
Responsibilities
- Promote and sell TMGM's products and services
- Identify and generate client pipelines using sales skills
- Build and nurture relationships with new clients
- Deliver exceptional customer service across communication channels
- Respond to client inquiries and resolve issues effectively
- Work toward KPIs and meet or exceed sales targets
- Expand knowledge of financial markets, the FX industry, and TMGM products
- Achieve team and individual metrics
Benefits
- Competitive salary packages
- Uncapped commission structure
- Ongoing training and support
- High-performance work culture with opportunities for growth and valuable experience