Card Program Manager
Nium provides global real-time payments infrastructure for businesses, banks, fintechs, marketplaces, payroll providers, and travel companies.
Projects
About Nium Pte. Ltd.
Nium is a global payments infrastructure company that enables businesses and financial institutions to collect, hold, convert, and disburse funds across borders. Its offerings include multi-currency accounts, global payouts, foreign exchange, beneficiary account verification, physical and virtual card issuance, stablecoin-backed cards, the Nium Portal, and APIs for payment integration. Nium serves banks, money transfer operators, marketplaces, payroll providers, spend-management companies, creator-economy platforms, airlines, hotels, and online travel agencies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will oversee the end-to-end lifecycle of global card issuance programs, from partner onboarding and technical implementation through daily operations and optimization. You will manage relationships with card networks, issuing banks, processors, and fulfillment vendors; coordinate launches; ensure compliance; track profitability; resolve operational incidents; and maintain program documentation and SLAs.
Requirements
- 7+ years of experience in product operations, program management, or partner management in fintech, payments, or banking.
- 3+ years of experience managing card issuing programs and working with Visa and Mastercard.
- Understanding of issuer processors, BIN sponsorship models, interchange mechanics, and physical and virtual card fulfillment.
- Ability to manage complex external partnerships and negotiate operational SLAs.
- Knowledge of payment compliance, network operating regulations, and financial risk management.
- Cross-functional leadership across engineering and commercial teams.
- Ability to build performance dashboards, analyze transaction data, and identify operational bottlenecks.
- Written and verbal communication skills for translating network rules into engineering or business requirements.
Responsibilities
- Manage the end-to-end lifecycle of card issuance programs, from partner onboarding and technical implementation through operations and optimization.
- Manage relationships with card networks, issuing banks, BIN sponsors, issuer processors, and card fulfillment vendors.
- Partner with engineering and product teams to architect and launch commercial stablecoin card programs.
- Own program unit economics and track interchange revenue, network fees, processing costs, and profitability.
- Ensure card programs comply with network rules, regional financial regulations, PCI-DSS, and AML/KYC requirements.
- Lead cross-functional go-to-market readiness for new card products.
- Investigate and resolve escalated operational incidents affecting cardholders or partners.
- Develop and maintain program documentation, operational runbooks, and partner SLAs.
Benefits
- Performance bonuses
- Sales commissions
- Equity for specific roles
- Medical coverage
- 24/7 employee assistance program
- Generous vacation programs
- Year-end shutdown
- Hybrid working environment with three office days per week
- Company-wide social events
- Team bonding activities
- Happy hours
- Team offsites
