Business Process Analyst
FNZ is a global wealth management platform provider.
Projects
About FNZ
FNZ describes itself as 'wealth's growth platform', providing a global, end-to-end wealth management platform that integrates modern technology, business operations, and investment operations within a regulated financial institution connected to a universe of investment products. The company serves banks, wealth managers, insurance companies, and asset managers, with over US$2.5 trillion in assets on platform and nearly 30 million end investors served through its clients. Its offerings span wealth management platforms, advisor tools and productivity solutions, asset management distribution, and trade and post-trade securities services, along with a data platform combining an Operational Data Store, Analytical Data Warehouse, and Aggregated Data Warehouse to power analytics, machine learning, and generative AI insights. FNZ has notable clients including Santander, Colonial First State (CFS), Vanguard, Aviva, and Swedbank, and in 2025 announced a global five-year strategic partnership with Microsoft to integrate Azure AI Foundry, Microsoft Fabric, GitHub Copilot, and Microsoft 365 Copilot across its platform and operations. FNZ is backed by major institutional shareholders including Caisse de dépôt et placement du Québec (CDPQ), CPP Investments, Generation Investment Management, and Motive Partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will define and document future-state business processes using BPMN 2.0. You will interpret requirements and business rules, decompose end-to-end journeys, maintain traceability to delivery artefacts, manage clarifications, support quality assurance, and facilitate process reviews with stakeholders.
Requirements
- Knowledge of investment wealth life or pensions products and markets
- Knowledge of Canadian wealth concepts and operational processes
- Familiarity with Canadian investment products such as RRSP TFSA RIF and LIF
- Knowledge of capital markets service providers and industry infrastructure
- Three or more years of delivery or consulting experience in financial services or wealth management
- Two to three years of business analysis or process modelling experience
- Experience in Agile delivery environments using Jira Confluence or similar tools
- A first-class degree or equivalent experience
- Experience in a business analysis or consulting role
- At least two years of hands-on BPMN 2.0 process modelling experience
- Ability to interpret and translate requirements into accurate process models
- Strong analytical thinking and problem-solving skills
- Excellent organisational administration time management written verbal and presentation skills
- Experience facilitating stakeholder workshops
- Ability to manage multiple priorities independently
Responsibilities
- Produce future-state business process models in BPMN 2.0
- Interpret functional requirements business rules and TOM components
- Decompose end-to-end journeys into logical steps and reusable subprocesses
- Maintain traceability to Jira stories system interactions regulations outputs and procedures
- Track clarifications gaps and follow-up items
- Participate in process walkthroughs and stakeholder reviews
- Collaborate with solution consultants project managers and business readiness stakeholders
- Apply BPMN modelling standards and contribute to continuous improvement
Benefits
- Flexible and agile working arrangements