Business Operations Pricing Strategy

Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.

San Francisco, United States
About Decagon

Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will develop pricing and packaging strategy, lead enterprise deal strategy, and build commercial processes. You will partner with account executives and sales leaders to create proposals, negotiate deals, shape commercial strategy, and develop approaches for pricing agentic AI solutions.

Requirements

  • 2+ years of experience in investment banking, private equity, venture capital, or high-velocity startups
  • Analytical problem-solving skills
  • Cross-functional collaboration skills
  • Verbal and written communication skills

Responsibilities

  • Develop and refine pricing and packaging strategy
  • Own end-to-end enterprise deal strategy
  • Build proposals and drive deals to close
  • Build and scale pricing and commercial processes
  • Shape commercial strategy
  • Develop approaches for pricing agentic AI solutions

Benefits

  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Monthly wellness, lifestyle, and work-life balance stipend
  • Daily office lunches and snacks
  • Flexible vacation policy
Business Operations Pricing Strategy at Decagon | JobStash