Business Operations Lead
Ambience Healthcare provides an AI platform for clinical documentation, coding, revenue integrity, and clinical workflows for health systems.
Funding history
About Ambience Healthcare
The company’s platform supports clinical work before, during, and after visits across outpatient, emergency, and inpatient settings, including ambient documentation and chart-aware clinical intelligence.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will scope, align, execute, measure, and hand off cross-functional initiatives. You will redesign implementation workflows, define pricing and packaging, create product-launch playbooks, establish RevOps infrastructure, launch finance-tooling MVPs, and deliver dashboards, KPI specifications, playbooks, and update cadences.
Requirements
- 4–8 years in consulting, business operations, strategy, or founder/operator roles
- Experience leading cross-functional pricing, segmentation, rollout, or RevOps initiatives
- Excel or Google Sheets proficiency
- Ability to read SQL and BI output
- Executive communication and stakeholder-management skills
- Systems thinking and experience building cadences, SLAs, and dashboards
- Healthcare or regulated-industry experience
- Familiarity with Snowflake, dbt, and Sigma
- Experience building operating cadences in high-growth SaaS startups
- Familiarity with CRM and RevOps tooling
Responsibilities
- Drive cross-functional initiatives from scoping through handoff
- Redesign implementation workflows to increase site go-live throughput
- Define and test pricing and packaging strategy
- Build product-launch playbooks for user rollout and client education
- Establish RevOps infrastructure, revenue models, dashboards, and stage definitions
- Launch finance-tooling MVPs
- Deliver project dashboards, KPI specifications, playbooks, and update cadences
Benefits
- Medical, dental, and vision coverage for employees and dependents
- 401(k) with up to 3% company match
- Equipment provisioning
- Parental leave
- Company and team off-sites with travel, lodging, and meals covered
- Flexible time off with no annual cap
- Company-wide holidays
- Holiday shutdown from December 24 to January 1