Founders Office Business Operations
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will address high-priority strategic and cross-functional problems, including enterprise go-to-market improvements, pricing strategy, company OKRs, and growth projects. You will define problems, analyze data, implement scalable solutions, and partner with stakeholders across the organization.
Requirements
- 2+ years of experience in consulting, investment banking, investing, or high-velocity startups
- Experience owning projects end-to-end
- Ability to analyze problems and use data to inform decisions
- Excellent communication and stakeholder-influencing skills
Responsibilities
- Address strategic and cross-functional business problems
- Accelerate and streamline the enterprise go-to-market motion
- Revamp enterprise pricing strategy
- Set company-wide OKRs
- Identify problems and implement scalable solutions
- Analyze data to inform decisions, optimize processes, and track performance
- Partner with cross-functional stakeholders
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Take-what-you-need vacation policy
