Bitcoin Business Operations and Strategy Intern
FIOR Digital GmbH is the Salzburg-based Austrian company operating 21bitcoin, a MiCAR-authorized Bitcoin financial platform for buying, selling, saving, transferring, and custodially or self-custodially holding Bitcoin.
Funding history
About FIOR Digital GmbH
FIOR Digital GmbH operates the 21bitcoin Bitcoin-only platform and app. Its current regulated services include exchanging crypto-assets for funds, custody and administration of crypto-assets, and crypto-asset transfers. The platform offers instant Bitcoin purchases, savings plans, limit orders, deposits, wallet transfers, tax reporting, professional custody, self-custody options, and dedicated private-client OTC support through 21private. The company was founded in 2021 and is headquartered in Salzburg, Austria.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will handle anti-financial-crime cases, support KYC checks, monitor transactions, and identify suspicious patterns. You will work across operations, product, and support to improve customer processes, analyze AI-supported workflows, produce data-driven insights, and manage affiliate partner onboarding and offboarding.
Requirements
- Fluent German and English
- Attention to detail
- Organization
- Interest in Bitcoin, startups, and operational processes
- Slack
- Notion
- Jira
- Experience in a startup, consulting, or financial services environment preferred
- Knowledge of compliance or anti-financial-crime topics preferred
Responsibilities
- Process anti-financial-crime cases accurately and promptly
- Identify suspicious transaction patterns
- Support KYC reviews and regulatory compliance
- Assist with transaction monitoring and suspicious activity reports
- Use compliance tools to reduce risk
- Collaborate with operations, product, and support
- Improve the customer experience across processes
- Analyze and optimize AI-supported workflows
- Create data-driven analyses for decision-making
- Onboard and offboard affiliate partners
- Continuously optimize systems and processes
Benefits
- Flexible working hours
- Team events
Hiring Process
Resume review and meme review → introductory call about motivation and experience → operations deep dive with a case study → decision.