Credit Fraud Specialist
eToroVisit eToro website
eToro is a social investing platform for trading and managing stocks, ETFs, crypto and other assets.
Tel Aviv, Israel
Funding history
Projects
About eToro
eToro is a social investing platform (etoro.com) offering stocks, ETFs, crypto and other assets to retail users worldwide, with a real and long-standing crypto business (eToro Money crypto wallet).
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will protect against credit abuse, chargebacks, refund fraud, and procedural vulnerabilities. You will investigate fraud patterns, resolve complex escalations, validate alerts, translate requirements into operations, coordinate with compliance stakeholders, and improve fraud processes using analytics and AI tools.
Requirements
- 2 to 3 years of experience in investigations, complex case handling, operational analytics, or similar work
- Analytical and technical problem-solving skills
- Ability to independently manage open-ended escalations
- Ability to communicate with compliance officers and MLROs
- Experience with transaction monitoring, data analysis, and AI tools
- Interest in fraud and financial crime
Responsibilities
- Monitor fraud alerts and investigate unusual patterns
- Handle complex escalations from first-line agents
- Translate financial-crime requirements into operational practices
- Represent the team in AMLCO meetings and escalate procedural questions
- Validate fraud alerts during system migrations
- Act as a stakeholder contact for requirements discussions
- Coordinate with AML, crypto, and card-fraud specialists
