Fraud Operations Analyst
Wirex offers borderless payment solutions, enabling crypto and fiat transactions.
Maintainer signals as of 9/25/2026
Funding history
Investors
About Wirex
Wirex integrates digital currencies with traditional finance, allowing users to manage cryptocurrencies alongside fiat. The app offers features like multi-currency accounts, crypto rewards, and a globally accepted debit card.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will review transaction alerts, monitor real-time queues, investigate suspicious activity, identify fraud trends, and analyse customer and transaction patterns. You will work with fraud rules and tools, prepare required suspicious activity reports, support KPI reporting, recommend improvements, and contribute to fraud-detection projects.
Requirements
- At least 3 years of experience in fraud or financial crime within banking or fintech
- Fluent written and spoken English
- Analytical and investigative skills
- Understanding of crypto, online payment processing, and payment platforms
- Excel, SQL, Microsoft Office, and PowerPoint skills
- Ability to translate data analysis into insights and recommendations
- Ability to work in high-volume, fast-paced environments
Responsibilities
- Review suspicious and system-generated transaction alerts using fraud rules and guidelines
- Monitor real-time transaction queues for high-risk activity and fraud trends
- Analyse customer behaviour and transaction patterns for anomalies
- Identify card-not-present fraud, hacked accounts, third-party fraud, and friendly fraud
- Structure, test, and A/B test rule-based fraud engines
- Support data discovery and reporting for fraud KPIs and operational performance
- Prepare and submit Suspicious Activity Reports where required
- Analyse fraud risks and recommend improvements to reduce exposure
- Recommend system, analytics, and operational improvements
- Contribute to fraud-detection and operational-efficiency projects
Benefits
- Annual leave plus public holidays
- Paid charity day
- Flexible working hours
- Remote working
- Company-provided equipment