Senior Analyst Monetization Operations
SpaceXAI builds frontier AI models and products including the Grok conversational assistant and a multimodal developer API.
Funding history
About SpaceXAI
SpaceXAI is a US-based AI company focused on accelerating scientific discovery and understanding the universe through reasoning, voice, image, video, and generative AI systems. Formerly xAI, it was acquired by SpaceX effective February 2, 2026, while continuing to operate the x.ai site and services.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own complex advertiser and monetization escalations from triage through resolution. You will apply monetization policy, assess quality, analyze operational data, identify root causes, report insights, improve workflows, and mentor other specialists.
Requirements
- 4+ years in ads operations, ads policy enforcement, Monetization Integrity, or Trust & Safety
- Experience owning complex escalations end to end
- Experience mentoring, training, or calibrating analysts or specialists
- Availability for Tuesday to Saturday or Sunday to Thursday shifts
- Ability to work with sensitive or graphic content
Responsibilities
- Own complex advertiser and monetization cases, quality work, and escalations
- Triage, investigate, decide, document, and close high-priority cases
- Apply Monetization Integrity policy across sensitive and regulated categories
- Conduct evaluations, labeling, and quality assessments
- Analyze queue health, KPIs, anomalies, and trends using SQL, Jira, and dashboards
- Perform root-cause analysis and drive product, policy, and classifier improvements
- Develop process improvements, SOPs, templates, routing, intake, and handoffs
- Maintain process documentation and automate repetitive work
- Mentor and calibrate specialists
- Run case reviews and support quality reviews