Operations Manager

Bleap is a self-custodial crypto money app combining a Mastercard card, wallet, euro payments, crypto trading, savings, and cashback.

London, United Kingdom
About Bleap

Bleap provides a self-custodial crypto-finance application that lets users hold, buy, sell, send, save, and spend crypto and stablecoins. Its offering includes a Mastercard debit card, MPC wallet infrastructure, fee-free conversions, cashback, crypto trading, and savings products. Bleap Ltd is headquartered in London, while Bleap SIA operates in the EU as a wholly owned Latvian subsidiary and holds a MiCA CASP license.

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Skills

About the Role

You will investigate operational problems, identify root causes, use data to uncover inefficiencies, and deliver fixes. You will design and improve processes, determine when to automate work, and support new market, product, and launch operations as priorities change.

Requirements

  • 1–5 years of experience in operations, business operations, strategy and operations, or a similar generalist problem-solving role
  • Analytical and investigative skills with a focus on root causes
  • Technical aptitude and confidence using internal tools and data
  • Basic SQL knowledge or the ability to learn it
  • Excellent written and verbal English
  • Bachelor's degree in a STEM field
  • Ability to work across different problems and teams

Responsibilities

  • Own operational problems from identification through root-cause analysis and delivery of a fix
  • Use data to identify business trends, bottlenecks, and inefficiencies
  • Design, document, and improve operational processes
  • Determine when processes should be automated instead of repeated manually
  • Build operational foundations for new markets, products, and launches
  • Adapt across operational areas as priorities shift
  • Contribute ideas for evolving the operations function