Fraud Agent (FinCrime Operations)
eToroVisit eToro website
eToro is a social investing platform for trading and managing stocks, ETFs, crypto and other assets.
Tel Aviv, Israel
Funding history
Projects
About eToro
eToro is a social investing platform (etoro.com) offering stocks, ETFs, crypto and other assets to retail users worldwide, with a real and long-standing crypto business (eToro Money crypto wallet).
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will monitor customer transactions and account activity, investigate fraud alerts, and assess financial-crime risks. You will conduct customer and source-of-funds reviews, document decisions, escalate high-risk cases, identify emerging patterns, and use approved AI and automation tools to improve investigative workflows.
Requirements
- Analytical and investigative skills
- Ability to identify patterns, inconsistencies, and risk indicators
- Objective assessment and decision-making skills
- Attention to detail and case-documentation skills
- Written and verbal communication skills
- Ability to learn transaction-monitoring systems, case-management tools, Excel, and analytical platforms
- AI and digital literacy
- Interest in using technology to improve investigative work and operational efficiency
Responsibilities
- Monitor and analyze customer transactions and account activity for unusual or suspicious behavior
- Investigate transaction-monitoring and fraud-detection alerts
- Assess customer activity against customer profiles, expected behavior, geographic exposure, payment methods, and transaction history
- Conduct Source of Funds and Source of Wealth reviews
- Identify indicators of money laundering, fraud, account misuse, mule activity, third-party funding, structuring, and layering
- Perform holistic customer reviews using KYC/CDD information and supporting documentation
- Decide whether cases require closure, further investigation, or escalation
- Document investigations, findings, decisions, and rationale
- Escalate suspicious or high-risk activity to relevant teams
- Prepare investigation summaries and supporting evidence for escalated cases
- Identify emerging fraud and AML patterns and typologies
- Provide feedback on monitoring rules, alerts, thresholds, and processes
- Use approved AI, automation, and analytical tools to support investigations
- Identify opportunities to automate repetitive tasks and improve operational efficiency