Bot Field Service Maintenance Technician
Symbotic Inc.Visit Symbotic Inc. website
Symbotic develops AI-enabled robotic systems and software for end-to-end warehouse and supply-chain automation.
Wilmington, Massachusetts, United States
About Symbotic Inc.
Symbotic provides turnkey warehouse automation systems that use autonomous robots and AI-enhanced software to store, move, sort, and fulfill goods, including distribution and micro-fulfillment operations.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will repair, calibrate, inspect, troubleshoot, and upgrade automated robotic vehicle fleets at customer sites. You will document maintenance work in CMMS, communicate production-impacting issues, support robot commissioning and recovery, and follow safety procedures while traveling full time.
Requirements
- Minimum of 5 years of experience in mechanical automation systems
- High-level robotic troubleshooting and strong electro-mechanical skills
- Proficiency with schematics, wiring diagrams, electrical troubleshooting, and repairs
- Ability to provide training and system expertise to team members
- Ability to work independently and represent the Field Service Team at remote sites
- Ability to lead a team and delegate daily functions
- English written and verbal literacy
- Valid driver’s license
- 100% travel availability
Responsibilities
- Ensure compliance with safety commitments and procedures
- Inspect and upgrade automated storage and retrieval systems and autonomous vehicle fleets
- Adjust, calibrate, repair, replace, and modify fleet system components
- Troubleshoot robotic vehicle anomalies and stoppages
- Inspect delivered robotic vehicles and verify quality standards
- Document inspections, repairs, parts, and labor in CMMS
- Communicate production-impacting problems and corrective actions
- Support commissioning of new robot fleet vehicles
- Recover automated robotic vehicles
- Clean equipment and remove replaced parts after repairs
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- 401K
- PTO
