Asset Finance Specialist
Tide is a UK business-banking fintech for small and medium enterprises (tide.co), a Speedinvest portfolio company.
About Tide
Tide is a UK financial-technology company providing business banking and financial services to small and medium enterprises (tide.co). It is a portfolio company of Speedinvest.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will guide small-business customers through the finance application process, understand their business and funding needs, and match them with appropriate finance products and lenders. You will manage customer relationships, maintain accurate Salesforce records, monitor trends, develop asset-finance knowledge, and work toward sales targets while delivering excellent customer service.
Requirements
- Demonstrated record of meeting and exceeding revenue-based targets
- Excellent communication and interpersonal skills
- Results-oriented work ethic, attention to detail, determination, and drive
- Commitment to high-level customer service
- Organisation and analytical skills
- Ability to work under pressure
- Ability to troubleshoot issues quickly and effectively
- Ability to establish strong working relationships
- Ability to work independently and execute against targets
Responsibilities
- Meet or exceed sales targets
- Contact, engage, and manage small-business customers through the application process
- Build and nurture relationships with commercial lending partners
- Articulate the Funding Options by Tide proposition and service
- Develop knowledge of asset finance, lenders, and products
- Explain finance options across multiple business-finance product classes
- Maintain accurate and current prospect information in Salesforce
- Monitor trends and add customer-profile information to Salesforce
- Keep current with industry, market, and competitor trends
- Share stories and successes through relevant communication channels
Benefits
- Flexible working arrangements
- Remote work from home or anywhere in the home country under the Working Out of Office policy
- Work from a different country for up to 90 days per year
- Vitality Health Insurance
- 24/7 Employee Assistance Programme
- 25 days holiday with the ability to buy extra days
- Salary-sacrifice benefits, including a Cycle to Work scheme and pension contribution
- All-day snacks bar
- Enhanced family-friendly leave
- 24 hours of paid volunteering time off per year
- Sabbatical leave