AI Transformation Lead West

Skills

About the Role

You will partner with strategic Fortune 100 customers to define AI transformation vision, drive adoption, and deliver measurable business value. You will build executive relationships, lead ROI analysis, coordinate complex programs, identify expansion opportunities, and scale transformation best practices.

Requirements

• 5-9 years of strategic account management or transformation consulting experience with Fortune 50-100 companies
• Proven experience building C-suite relationships and leading large-scale transformations
• Change management expertise and strategic thinking
• Ability to translate capabilities into measurable outcomes and P&L impact
• Executive presentation and communication skills
• Experience coordinating cross-functional teams and resolving conflicts
• Management consulting or strategy advisory background

Responsibilities

• Manage a portfolio of customers and lead ROI and value initiatives
• Set transformation vision and define JTBD frameworks with customer leadership
• Build C-suite relationships as a trusted advisor
• Conduct surveys and interviews to frame the P&L impact of AI adoption
• Orchestrate cross-functional programs, customer teams, escalations, risk mitigation, and updates
• Identify expansion opportunities and partner with sales on cross-sell and upsell initiatives
• Create scalable decks, frameworks, and communications for transformation best practices

Benefits

• Generous PTO and company holidays
• Medical, dental, and vision coverage for employees and families
• 16 weeks of paid parental leave
• Fertility and family planning support
• Early-detection cancer testing
• Flexible spending and dependent FSA options
• Health savings account with company contribution for eligible plans
• Wellness stipend
• Learning and development stipend
• Company-wide and team off-sites
• Company stock options
• 401k