AI Deployment Manager
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design and deliver enablement programs across the customer lifecycle. You will lead onboarding, training, workshops, executive briefings, and hackathons; develop reusable learning assets; drive activation and adoption; and synthesize customer feedback to improve products and programs.
Requirements
- 6+ years of customer-facing, enablement, or instructional experience
- Experience engaging C-level, business, and technical audiences in enterprise environments
- Presentation and communication skills
- Product fluency across ChatGPT, Agents, and the OpenAI ecosystem
- Experience leading workshops and enablement programs
- Ability to design learning journeys and facilitate live sessions
- Ability to connect product capabilities to business outcomes
Responsibilities
- Own enablement for ChatGPT Enterprise and Agents
- Serve as a subject-matter expert for designated product areas
- Lead customer enablement from onboarding through long-term adoption
- Design and deliver training sessions, executive briefings, hackathons, and workshops
- Drive customer activation, sustained usage, and business value
- Partner with sales, solution architects, and delivery leads
- Develop reusable training assets, playbooks, and best practices
- Gather and synthesize customer feedback to inform improvements
Benefits
- Medical, dental, and vision insurance with employer HSA contributions
- Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO or up to 15 annual PTO days depending on exemption status
- 13+ paid holidays, office closures, and paid sick or safe time
- Mental health and wellness support
- Employer-paid life and disability coverage
- Annual learning and development stipend
- Daily office meals and eligible meal-delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may be provided