Account Manager Americas
Talos provides institutional-grade technology and data for trading and managing digital assets across the full investment lifecycle.
Maintainer signals as of 9/2/2026
Funding history
About Talos
Talos is an active institutional digital-asset trading and investment-management technology company. Its platform supports liquidity sourcing, price discovery, trading and execution, settlement, portfolio management, and post-trade analytics through a unified interface. Talos was founded in 2018, launched its live platform in August 2019, and acquired Coin Metrics in 2025.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will serve as a strategic partner and primary contact for clients, owning their post-contract lifecycle from onboarding and integration through ongoing support. You will develop account-management strategies, advise clients on trading workflows and platform use, monitor engagement and satisfaction, and identify cross-sell and upsell opportunities. You will partner with Sales, Product, Solutions, and Engineering to represent client needs and contribute to product development.
Requirements
- 3+ years of experience in account management or a similar client-facing role
- Background in traditional capital markets
- Experience with electronic trading platforms and workflows
- Ability to solve complex trading or technology-related client challenges
- Experience managing commercial discussions or contract negotiations preferred
- Familiarity with digital assets and crypto markets preferred
- Excellent verbal and written communication skills
Responsibilities
- Execute and refine the account management strategy using qualitative insights and quantitative data
- Own the post-contract lifecycle for new and existing clients from onboarding through ongoing support
- Maintain revenue forecasts and identify cross-sell and upsell opportunities
- Partner with Sales, Product, Solutions, and Engineering to meet client needs and represent them in product development
- Build client relationships and provide consultative guidance on trading workflows and platform usage
- Drive client value realization and maximize long-term contract value
- Monitor and improve client health, engagement, and satisfaction
Benefits
- Retirement plan contributions
- Unlimited vacation
- PTO bonus
- Bonus
- Stock ownership
- Medical, dental, and vision insurance
- 20 weeks of paid parental leave after one year of service
- Global offsites and team outings
- One-time at-home office setup stipend
- Monthly $50 wellness credit
- $25 lunch credit for in-office days
- Donation matching up to $100 annually
- Catered Tuesday lunches
- In-office snacks and drinks
